Top telcos have expressed helplessness in dealing with the problems of call drops and poor network quality, citing poor infrastructure.
If you are a mobile phone user, especially in metros such as Delhi or Mumbai, you may already know what a call drop is. And the odds are it happens for almost every call you make through your cell phone.In the recent months, the situation has worsened with the government and the service providers being flooded with complaints from the customers, some of them being senior Parliamentarians. The problem has, in fact, become the centre of a blame game between the government and the telecom firms.
The top telcos have expressed helplessness in dealing with the problems of call drops and poor network quality, warning that the situation may deteriorate further if the government does not support expansion of mobile tower infrastructure and increasing spectrum holding.
The government on its part has rejected the argument of the telecom firms, saying that these ‘excuses’ cannot be used as an ‘alibi for inaction’. The Telecom Department has stressed that the operators are not investing enough in upgrading networks, which in turn is leading to poor service quality.
Tower troubles
The towers or cell sites help radio waves travel better and are critical for facilitating wireless communication. There are close to 4,00,000 telecom towers in India at present and telecom service providers reckon another 1,00,000 are needed in the next 24 months to improve services.While operators cite a number of reasons for call drops, the principal among them being inadequate mobile towers. This is impacting services in areas such as Chandigarh, Delhi NCR, Jaipur, Bhopal, Patna, Kolkata, Mumbai, Pune, Hyderabad, Bengaluru, Chennai and North-East, according to the telecos.
No comments:
Post a Comment